Privacy Policy

Scope and responsibility

This notice explains how Shateamos Network (SN) handles personal information when you visit the website, register, join a chat, use Groups or Mail, contact support, or connect through an IRC client. Guest access can generate connection information even when you do not create an account.

The operator of a particular Shateamos deployment is responsible for its handling of personal information. Before public launch, this notice must identify that operator and provide a working privacy contact, the applicable hosting and processing locations, and any deployment-specific disclosures.

When you follow an external link or use a third-party client, the external service or client can handle information under its own policies. A link on Shateamos does not give us control over that service.

Information you provide

Registration and sign-in involve a nickname, email address and authentication information. Where offered, you can add a profile photo, display preferences, and personal details. Only provide details you want to use in the service and review the profile visibility controls before sharing.

When you use Chat, Groups or Mail, we receive the information needed to provide the feature. This can include a room name, messages, posts, topics, attachments, membership requests, invitations, or friend requests. Group administrators may receive the information needed to review your membership application.

When you ask for help or report abuse, you may provide your contact details, the room or group involved, approximate times, and supporting context. Only include the information needed to explain the issue. Never send a password, recovery code or private encryption key.

Information generated by your use

The service can process an IP address, connection and session identifiers, timestamps, account identifiers, room membership, request details, and security events. This information supports connection management, fraud and abuse prevention, and investigation of problems.

Depending on the feature, the service records items such as group roles, membership decisions, room access settings, delivery information, or moderation actions. In a conversation protected by end-to-end encryption, delivery and security metadata may remain visible to the service even when the content is protected.

Browser settings may provide a language or region. The home page uses the browser region or the edition you select to request regional news. This feature does not ask the browser for GPS coordinates. We request headlines from Google News using the edition, and clicking a headline opens an external service.

Why we use information

We use information to create and maintain accounts, authenticate users, display profiles according to available settings, deliver communications, manage rooms and groups, and provide requested features.

We use connection and security information to enforce permissions, prevent spam and flooding, detect impersonation or misuse, review reports, diagnose outages, and protect accounts and infrastructure.

We may use or disclose relevant information to meet an applicable legal obligation, respond to valid legal process, protect people from harm, or establish and defend legal claims. Where privacy law requires a lawful basis, the applicable basis depends on the purpose and jurisdiction, such as providing the requested service, a legitimate interest subject to applicable safeguards, a legal obligation, or consent where required.

Who can see your activity

Other users can see what you publish to an audience they belong to. A public room or group can expose your nickname and messages to its participants. A private room or group limits admission according to its permissions. Recipients can still copy, forward, or capture what they see.

Group administrators and moderators may see information relevant to memberships, activity, reports, or enforcement within their roles. Authorized network staff may use moderation and support tools to investigate an issue.

Visibility controls are specific to each feature. Changing a profile or a group setting does not remove copies already made by other people or content previously published elsewhere.

Encryption and communication content

A secure HTTPS connection protects traffic between your browser and the website while it travels across the network. This is transport encryption. It allows the service to receive and process the information you submit.

Public chat messages, group posts, uploaded content, moderation reports and the standard Mail and whisper flows can be processed by the service. A private audience, an access restriction, or encryption of stored data with a server-held key does not by itself make a message end-to-end encrypted.

Shateamos is developing a separate verified-device mode for eligible private messages and internal Mail. In that mode, when available, compatible endpoints encrypt content before sending it and decrypt it on recipient devices. Protection depends on the selected device and its verified identity. The standard website flows and existing messages should not be treated as end-to-end encrypted.

End-to-end encryption does not hide all metadata, protect an unlocked or compromised device, or prevent a recipient from disclosing a message. Keep control of your device and verify the recipient using the method provided by the client before relying on this protection.

Optional assisted writing

An authorized operator who enables the assisted-writing feature can send selected outgoing draft text to an external AI service through Shateamos AI for rewriting, translation or another selected writing operation. An operator can also submit a participant’s question to prepare a reply. The external service receives the selected text in readable form.

Avoid placing passwords, private conversations, or personal information about others in a draft submitted for assisted writing. Information handled by a provider may be subject to that provider’s terms and privacy practices.

Cookies and local storage

The website uses session cookies for sign-in, request protection and other functions that need continuity across pages. Disabling necessary cookies may prevent you from signing in or using protected features.

Your browser can store preferences such as saved chat rooms and the selected news edition. Clearing site storage removes local preferences and may sign you out. It does not delete your account or records held by the service.

External destinations may set their own cookies or process connection details after you follow a link to them.

Service providers and disclosures

A deployment may use hosting, communications, email delivery, security, backup or support providers. These providers can receive information needed for their role. Which organizations receive information depends on the services configured and the features you use.

We may make information available to other participants when needed to carry out your request, such as showing a group administrator a membership application or routing a message to the intended recipient.

A valid legal demand or a serious safety issue may require disclosure. The scope of any disclosure depends on the information held, applicable law and the circumstances of the request.

Servers and international processing

The website, Chat services, linked servers, storage, backups and support systems may operate in different countries. Depending on where you connect and how the deployment is configured, information may be routed, stored or accessed outside your country.

The operator must disclose the relevant countries or regions, providers and applicable safeguards for the deployment before relying on international transfers. A location used for website hosting may differ from the location used for Chat or from a third-party provider’s processing locations.

Where applicable law requires a transfer safeguard, it must be chosen for the actual destination and transfer. The operator’s privacy contact should be able to explain the applicable safeguards and how to request further information.

Retention, backups and deletion

Retention depends on the purpose and type of information. Account and profile data support the account. Group posts, files, member records and Mail can be retained to deliver the feature. Security, access and moderation records may be retained for investigation, prevention of abuse, or legal requirements.

Deleting an item in your own view may not remove the recipient’s copy, other people’s screenshots, records retained for lawful purposes, or copies in backups until those backups expire. An account deletion request can affect your ability to access content or recover encrypted messages.

The operator should disclose actual retention periods or the criteria used to determine them, including how backups, moderation records, and deletion requests are handled.

Your choices and requests

Use My SN to edit available profile details and visibility settings. You can manage friendships and some communication preferences within the relevant feature and clear browser-local choices in your browser settings.

Depending on the applicable law, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information, to withdraw consent for processing that depends on it, or to complain to a privacy regulator. A right may have exceptions. Withdrawal of consent does not undo earlier lawful processing.

The operator may need to verify that you control the account before responding. A request concerning a private communication should identify the relevant record without supplying a password, recovery code or encryption key. We can only provide information the service actually holds and can lawfully disclose.

Young people and safety

The Chat Code of Conduct sets a minimum age of 16. Additional requirements may apply depending on the country and feature. Do not submit another person’s personal information, particularly information about a child, without a valid reason and any required authority.

If you believe a child’s information has been provided contrary to the service rules or applicable law, report it to the operator through the support route for the deployment.

Security, changes and privacy questions

Use a unique password, protect your devices and sign out of shared browsers. Report suspected account compromise or an unexpected sign-in through support. No transmission, account control or storage method can guarantee security in every circumstance.

This notice should be updated when the operator changes where information is processed, introduces a provider or materially changes a feature. The operator should communicate material changes as required by applicable law.

For a privacy question, request or complaint, contact the operator through the verified privacy channel for your deployment. Use Help for navigation and general support while this local preview is being prepared.